YOUR SAFETY IS OUR PRIORITY

The Fire Alarm Consultancy Ltd was established in 1998 and was set-up with the principles of customer service and quality installations at its core. We are proud of being a completely independent Company, which allows us to recommend the equipment most suitable to your needs.

We have attained Safe Contractor Approval and are a Member of The Guild of Master Craftsmen (Corporate).

We vow to maintain our levels of customer service by booking all service work with the client to their convenience in advance, ensuring Engineers are always courteous and helpful and also ensuring large and small installations are carried out on time with the minimum amount of disruption to clients.

All of our work is carried out to the British Standard with explanations given in plain English rather than jargon.

Our genuine 24 hour emergency call out service is always answered by a Director to provide the assistance that you need, at any time of the day or night.

The Advantages of CT Nurse Call Systems for Owners and Managers

Nurse call systems are a requirements for all residential care premises and so you have one, and it works. So why change it? There is no British Standard for nurse call systems and the CQC aren’t asking you to update it. The resident calls and the member of staff attends, what could be simpler?

However, nurse call systems have gone the same way as mobile phones; 15 years ago they only made calls, now it’s just another feature. The Courtney Thorne system comes with a touch screen display, running Windows 8 and is more of a management tool than a nurse call system.

All calls are logged into the internal memory, along with the response time. In fact if you opt for the staff ID tags you can even see which member of staff answered the call. If a call is then escalated to an emergency this is also logged. This facility doesn’t only allow for management to monitor response times and staff workloads but can also be useful data when talking to residents families about their care. This data can be extracted from the system and analysed to produce reports in spreadsheets. Having information to hand, such as the average response time, will allow for goals and targets to be set and provide tangible evidence of improving service.

On top of this excellent management tool you can then also use the system as a sales tool, being able to reassure prospective clients about the levels of care you provide and to prove that the confidence you have in your staff is justified.

If you would like to discuss the other numerous advantages of a modern nurse call system then please get in touch and we will be happy to answer your questions.